Vetlife email support

Confidential service provided by Vetlife




Vetlife Helpline is a listening service for anyone in the veterinary community.

Calls and emails are answered by trained volunteers who have experience of the profession. We will be there to listen and offer emotional support and a space to talk about how things are for you whatever is on your mind.

All calls and emails are completely confidential. We don’t mind at all if you don’t give us your real name.

How Have We Made the Email Support Service Confidential and Secure?

Your email address is removed before we see your message. The address is replaced with a random number which will be matched to other emails you send, but which will not have any identifying details from your email address or your location.

Emails are kept on a secure server for 30 days so that if you want to email us again, we can see that you have contacted us before. After 30 days, all emails are automatically deleted.

When Will I Get A Reply?

We will reply to your email within 24 hours.

Prefer to Speak to Us on the Phone?

You are still welcome to call us on 0303 040 2551 especially if you need urgent support.

Experiencing Technical Difficulties with Registration?

In the unlikely event that you have any technical issues trying to register or send a message, please email [email protected]

Signs you may be
struggling to cope

Many people in the veterinary community are experiencing symptoms which indicate probable clinical depression and/or anxiety.

There are a number of reasons why a person in the veterinary community might feel isolated at work.

Research has shown that veterinary professionals have a high level of risk of compassion fatigue, it is possible to prevent and to recover from it.